How Does Productivity Affect Profitability?

We all know there are several factors that affect profitability.  One of my favorite considerations is productivity.  Increasing productivity levels can dramatically increase profitability.  Typically, profitability is evaluated from a financial statement prospective, and labor is measured as a percentage of sales.  Often, the natural inclination is to decrease labor costs through lay-offs and work force reductions.

However, rather than reducing our work force, productivity provides a platform to increase the output of our current work force and thereby increasing profitability.   A key starting point to uncovering the potential profits hidden within productivity is asking questions such as; “How productive is our work force?” and, “How do our current productivity levels affect our profitability?”

Often, there is difficulty in determining a method to answer these questions due to the complexity of our manufacturing operations, ERP systems and reporting systems.  Simplifying the process with productivity models helps to gain insights on the potential Return On Investment involved with the pursuit of increasing work force productivity.

The productivity model below illustrates the effect of productivity on profits.  The first table explains the basic assumptions behind the model.

Assumptions
Process Time (sec) 250
Product Sales Price $5.63
Project Quantity 10,000
Project Runs Per Month 5
Labor Cost / hour $25.00

Next, this model illustrates the effect of productivity on the profitability of one manufacturing process, produced five times within one reporting period.

Profitability

Productivity

50%

60%

70%

80%

100%

Revenue

 $281,250.00

 $281,250.00

 $281,250.00

 $281,250.00

 $281,250.00

Labor Cost

 $173,611.11

 $144,675.93

 $124,007.94

 $108,506.94

 $86,805.56

Manufacturing
Cost (50%)

 $140,625.00

 $140,625.00

 $140,625.00

 $140,625.00

 $140,625.00

Gross Profit

 $(32,986.11)

 $(4,050.93)

 $16,617.06

 $32,118.06

 $53,819.44

This model demonstrates how powerful productivity is, as a factor in profitability. While developing processes to track productivity outside financial reporting mechanisms, can be cumbersome and complicated, there is opportunity for a substantial ROI on these efforts.  We can begin to reap these additional profits by following this five-step process.

  1. Define processes and sub processes
  2. Perform time studies and line balance
  3. Implement consistent training methods and train supervisors and line employees to the process
  4. Set productivity goals
  5. Monitor output and measure against goals

Practicing these steps is a great place to start unlocking the hidden profitability opportunities within our manufacturing processes!

Relationships: Transactional or Strategic, which is Preferred?

The preferred relationship type is both!  Both transactional and strategic relationships have the potential to bring value to our organizations.  When determining which relationship types we prefer, the essential question is: “what business results are we looking to achieve?”

When focusing on the ability to obtain OEM and product components better cheaper, and faster, a transactional relationship may be preferred.  On the other hand, when focusing on broader business goals such as creating new revenue streams, increasing market share, increasing productivity and improving customer service, a strategic relationship may be preferred.

There are points along our supply chain that require different types of relationships.  The key is to understand what type of relationship works best given the specific business need.  The table below may help to identify which relationship type might work given differing situations.

Situation

Transactional

Strategic

Fix an immediate problem

X

 
Generate New Revenue Streams  

X

Increase core competencies  

X

Product pricing pressures

X

X

Leverage resources  

X

Once a relationship type is matched to a particular need within our organization, it may be useful to explore the attributes associated with the two different approaches to relationships.  The table below lists attributes of both relationship types.

Strategic Relationship Attributes

Transactional Relationship Attributes

High relationship participation Limited relationship involvement
High commitment Specific requirements
High level coordination Easy Role definition
High level of trust Contract driven
Collaborative problem solving Little training needed to purchase
Conflict resolution Concrete outcomes
Open communication Limited communication
Shared risk Low risk
Complex information sharing Simplistic information sharing

Interestingly, when examining business needs, matching relationship types and reviewing relationship attributes; it may be possible that a combination of both is the best option.  Understanding what kind of relationship works best for our specific business need enables us to include characteristics and attributes from both relationship methods into our selection processes.

Combining desired business outcomes and relationship types into selection processes has the potential to help our businesses operate more effectively.

What have your experiences been with strategic and transactional business relationships?

Bulk Pack For Huge Savings in Display Fulfillment & Kitting Costs

Display fulfillment and kitting projects often require products packaged in their primary package, to be placed into an assembled display.  Likewise, kitting projects require packaged products to be combined and placed into a shipper carton.  Both processes require removing product from a container, typically a master carton.

Surprisingly, the quantity of product packed into this container/master carton has a big impact on the cost of fulfillment and kitting projects.  Consider that opening a master carton, removing product and breaking down the carton for recycling takes about 36 seconds.

While at first glance 36 seconds seems inconsequential, this is where the carton quantity has an impact.  Since it takes 36 seconds to open, remove and discard a master carton, these seconds become fixed.  Whether we are removing 3, 12 or 25 parts from a carton, it still takes at least 36 seconds to perform the product removal process.

Working with the assumption that 36 seconds is a fixed process time, the method to determine the product cost is to distribute process time evenly over the carton quantity. For example, if the carton quantity is 3, then divide 36 seconds by 3 parts equaling 12 seconds per product.

Carton Quantity

3

12

25

50

Removal Process Time Per Product (sec)

12

3

1.44

.72

Next, multiply the seconds per product times a fully burdened labor rate.  For example, 12 seconds times a $30/hr equals $.099 per product.  Therefore, the cost for simply removing one part/product from its secondary packaging is about $.10 per part.

Carton Quantity

3

12

25

50

Removal Process Time Per Product (sec)

12

3

1.44

.72

Cost per Product – $30/Hr Labor Rate   ($) $.10 $.025 $.012 $.006

Now, if the a finished display requires 50 parts per display, then the cost per display for simply removing the product from its carton is $5.  This chart below illustrates the impact carton quantities have on display fulfillment costs.

Carton Quantity

3

12

25

50

Removal Process Time Per Product (sec)

12

3

1.44

.72

Cost per Product – $30/Hr Labor Rate   ($)

$.10

$.025

$.012

$.006

Cost per Display – 50 Parts/Display ($)

$5

$1.25

$.60

$.30

To determine the cost per display project, multiply the order quantity 500 times the cost per display.  For example, 500 times $5 equals $2,500. The chart below illustrates the removal cost based on order quantity and the potential saving of bulk packing product for display projects.

Carton Quantity

3

25

Cost per Display – 50 pieces per Display

$5.00

$0.60

Cost per display order – 500

$2,500

$300

Cost Saving For 25 Carton Quantity

$2,200

 

Furthermore, bulk packing products that are going into display projects, reduces the amount of cartons needed, which reduces secondary packaging costs while reducing waste and garbage removal costs.  The chart below demonstrates the opportunity for material and waste reduction.

Carton Quantity

3

25

Product needed to fulfill display 50*500

25,000

25,000

Cartons per pack-out quantity

8,334

1,000

Material Saving For 25 Carton Quantity

7,334

 

Obviously, there are additional steps to a fulfillment process than simply opening, removing and discarding the secondary packaging of a product.  However, a simple change in secondary packaging quantities has the potential for huge labor, and material cost savings.

Complete Brand Packaging Begins With The End In Mind

A lot of time and resources are spent on branding efforts.  Brand recognition and brand loyalty are considered assets and are tracked and measured. We chose images; colors, shapes and text that we believe will help communicate the kind of experience our target market is going to have when they purchase our products.  In short, we are making promising to our customers and working to earn their trust.

Earning trust is a difficult task and once we entice a customer to buy, delivering on our promises becomes critical.  One strategy to build customer confidence is to incorporate marketing messages into product packaging.  Most purchasing decisions are made in store and the package presentation is the first concrete opportunity to continue delivering on brand experience promises.

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After a purchase is made the product goes home with our buyer.  The next interactions include, opening the outer package, looking at and unpacking the accessories, making sure all components are included, assembling/hooking up/setting up the product and reading the directions.  Each of these interactions is communicating messages about our brand.  The more complicated and difficult these steps are, the less loyal we tend to be about the brand we just purchased.

When considering the brand experience we would like our buyers to have, it is important to think about how the package influences brand perceptions.  Some points to keep in mind when thinking about complete brand packaging include:

  • Product presentation – what is the initial impression at point of purchase
  • Production protection – what level of tamper resistance is needed
  • Product placement – how will the product be placed for purchase
  • Ease of use – the ease of opening, accessory layout and instructions
  • Product enhancement – how can the package facilitate the use of the product

It is important to consider how end users will interact with our products. The way in which the product is packaged can be a useful tool to communicate brand strategies.

5 Step Process To Removing Complexities In Manufacturing Processes

A good place to begin removing complexities in our manufacturing operations is in our secondary processes.  Often there is a clear delineation between a primary manufacturing process and a secondary process.  For example, an organization that produces plastic widgets may identify its primary manufacturing process as injection molding, the conversion of plastic into a widget.  Processes such as separating, assembly, packaging and finishing are considered its secondary processes.

Since primary or core processes tend to be the processes best understood within our organizations, it seems logical that gaining a better understanding of what is happening after core processing, creates an opportunity to reduce complexity.

When it comes to removing complexities, there are no quick fixes.  The concept behind this 5-step process is to gain a better understanding of how we currently produce our products.  Working through this process, we find a natural inclination to simplify.

    1. Create “as is” process maps – Document the whole route the product travels from it’s core/primary process to the next, or secondary processes, following the product through to its finished, shippable state.
    2. Define processes – Document processing specifications at each secondary process defined in the process map.
    3. Measure cycle times – Measure each process to understand process time requirements for each process articulated in the process map.
    4. Evaluate Sequencing – Evaluate each process and determine its fit within the larger system based on cycle time, finishing order and value creation.
    5. Simplify – Remove non-value added processes by reducing extra processing steps, product travel times and redundancies.

It can be difficult to peel back the many processing layers involved in our manufacturing operations.  However, once the manufacturing journey our products travel are stripped down to minimum processing requirements, we can begin to rebuild our processes with a new clarity.  This new clarity provides a shift in perspective, creating an opportunity for an intentional, re-focused effort to align our manufacturing processes with strategic business objectives.

Why Not Minimize Labor Expenses and Maximize Sales Revenue Today?

A great way to minimize labor expenses and maximize sales revenues is to improve our processes.  Strategies such as, Business Process Improvement (BPI) and Total Quality Management (TQM), encourage organizations to change,  to communicate and to involve the whole organization in meeting the business objectives set in strategic planning sessions.

Supporting the strategic goals are the methodologies used to create change and improve processes.  However, even when a direction is set, and balanced scorecards and key performance indicators are established, it can be difficult to know where to start.  What processes need improvement, and where can we get our best return, are questions we might ask.

For those of us acquainted with Lean Principles, the answer might be to use Kaizen, for continual process improvement. Yet, for others it might start with processes that continue to produce poor quality.  Poor quality frequently indicates variability in our processes and where there is variability; often there is excess labor expense. Where this is the situation, perhaps a Six Sigma approach is employed.

Regardless of the strategies, methodologies or process used for improvement efforts, the implications of Return On Investment show how important it is do the work.

For example: If my fully burden labor rate is $30 per hour and I improve a labor process by 20 seconds, and the process produces 20,000 parts per month, I save $3,333.33 per month and $ 40,000.00 per year!

Process Time Saved Monthly Quantity Monthly Labor Expense Savings
20 Seconds 20,000 $3,333.33
Process Time Saved Annual Quantity Annual Labor Expense Savings
20 Seconds 240,000 $40,000

Taking this concept one step further is to consider that the opportunity described in the table above is only one process.  We all operate more than one process in our businesses.  What if we were able to save 20 seconds on 2, 3 and 4 other processes?

Process improvement is an investment and it can be difficult to develop initiatives, communicate, implement and maintain our efforts.  However, the benefits of our efforts surely out weigh the alternative.

We want to hear from you! What has your experience been with process improvements?


Click here to download your free Return On Process Improvement tool to start understanding how small process improvements can produce large savings throughout the life of your product. Get the information needed to start making process improvements today!

Product Packaging: What Is The Impact Of Design For Manufacturability?

DesignWhen designing for manufacturability one of the perceived downfalls is an increase in the cost of materials required for the design.  Consider a master carton.  Various designs of a master carton with similar dimensions, flute, and paperweight specifications have separate manufacturing costs.  One design may require more board and another may require a more complicated die cut. Often design is viewed from a minimization of board and die cutting, leading to a cost only perspective.

However, designing from a cost only perspective can present down-stream manufacturing problems including:

  • Product protection
  • Transportation costs
  • Extra handling

These manufacturing issues can actually increase product costs resulting from product damage, increased transportation costs and increased labor costs.  Imagine if the design required an increase in material cost, but decreased extra handling.

Design Option
Material Cost
Labor Cost
Total Cost
Low Cost Perspective
$4
$12
$16
Design for Manufacturability
$5
$9
$14

On the surface these numbers look inconsequential.  However, this graph below illustrates the saving achieved when designing your packaging for manufacturability.

Designing product packaging is not always easy.  Time horizons continue shrinking as the push for lead-time reduction and quick product launches is ever present in today’s dynamic economy.  However, the opportunity for return on investment makes it clear that manufacturability is a concept that must be incorporated into our design processes.

Do What You Love, Love What You Do

“A customer is the most important visitor on our premise. He is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. We are not doing him a favor by serving him. He is doing us a favor by giving us an opportunity to do so.”
- Mahatma Gandhi

We love our work and therefore love our clients. Really, it is true. Our enjoyment begins with our clients. You, entrusting us with an opportunity to learn the intricacies or your unique products, gives us the opportunity to provide great product packaging.

For me, the discovery process is what I love best about our work. Offering custom packaging solutions is a journey into the unknown, like the unraveling of a mystery. Many questions lead down a winding path.

  • What are the unique attributes
  • What are the priorities
  • What are the complexities
  • How do we simplify
  • What packaging process works best for the situation
  • What materials work best
  • What design works best
  • What is the most efficient supply chain path
  • How do we reduce redundancies
  • How do we reduce quality errors
  • How do we reduce lead times
  • How do we create seamless value to the end user

The discovery process is where we earn trust and get to learn about our clients’ needs. This is what I enjoy most about my work.

What do you love about your work?

Do Lean Manufacturing Principles Apply to New Product Launches?

Yes, yes and yes, lean manufacturing principles do apply to new product launches. In our journey to launch new products, how many times have we faced one or more of the seven wastes identified in Lean Manufacturing such as:

  • Transportation
  • Inventory
  • Motion
  • Waiting
  • Overproduction
  • Over Processing
  • Defects

An obvious waste to discuss in a new product launch situation is overproduction. A typical definition of overproduction is to produce products in excess of customer demand.

Often in a new product launch, orders for the new product are created from an anticipatory perspective with the use of forecasts instead of live customer orders. Using anticipated demand systems and structures increases the opportunity for over production because forecasting demand is frequently ambiguous. We can engage in rigorous research efforts and still have errors in our calculations, add into the equation volitile demand, inflexible manufacturing systems and supply chains, and it becomes clear why overproduction regularly occurs in new product launches.

Interestingly, both the goals of a new product launch and the goals of a lean factory are striking similar. For example, in a new product launch, the desired outcome is to get our products to market as quickly, efficiently and cost effectively as possible. Like wise, the goal of Lean is to reduce cycle times, eliminate waste and reduce total costs.

Incorporating lean strategies in new product launches has many benefits including:

  • Reduced total costs by eliminating over production
  • Accelerated time-to-market by reducing lead times
  • Meeting emerging customer needs by reducing process cycle times

The launch is a crucial stage in the product development process. Applying Lean principles to this stage can create tremendous opportunities to maximize returns on our new product development efforts.

What have your experiences been with lean launch strategies and methods?

Process Improvement: it is not WHAT we do, it is HOW we do it

“A Corporation is a living organism; it has to continue to shed its skin. Methods have to change. Focus has to change. Values have to change. The sum total of those changes is transformation.”
- Andrew Grove, Intel Corporation

You know how it feels, being in the flow: completing tasks, checking items off the list, solving problems, producing our products and engaging in productive behaviors. Activities are moving fast and we believe, in this moment, there is no room and no reason for process improvements.

Except that nagging feeling –the one that emerges with stunning regularity. The inclination, that, completing these tasks again, checking this item off the list again, producing these products in the same tired ways and solving these same old problems again, may be a great waste of effort.

It is in this moment of dissonance, a great opportunity exists: to shift our focus from what we do, to how we do it. This pause, this small opening, gives rise to an occasion to ask bold, new questions:

  • Are the activities we perform adding value to our product? Or, are employees performing unnecessary tasks because of inadequate training, tradition, or inefficient work cell layout?
  • Is our throughput maximized and downtime minimized? Or, do our materials meet bottlenecks in processing that create limits on our ability to fulfill orders?
  • Can we find ways to improve quality so we do not need to spend excess time looking for and fixing defects? Are processes understood and reproducible to minimize the occurrence of defects?
  • Is our supply chain optimized to reduce costs? Is the movement of our product necessary or minimized to create the best cost to value received by the client?

While it may seem impossible to break out from the flow and find the time and courage to ask difficult questions, we need to ask difficult questions to develop competitive business processes and implement the correct changes to transform ourselves, our colleagues, and our businesses into 21st century success stories.

 

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