Integrating Brand Strategy Into Product Packaging

We understand the importance packaging plays in purchasing decisions. Often the quality of the package is only one of the determining factors in the complex purchasing decision-making process. Perhaps the most important factor, however, is how well brand strategy is communicated and integrated at the point of purchase.

While it may seem difficult to incorporate the intangible aspects of brand strategy into product packaging, the first step in the process is obtaining a thorough understanding of the target market. Like all great, simple solutions, there is more to the story than age, race and gender. We need more information to create a connection with our buyers.

Here are a couple points to consider when integrating brand concepts and strategies into product packaging:

Functionality ~ does the packaging promote the product’s use?

Understanding how the target market uses the product is key. Learning how well the package facilitates the use of the product is helpful in identifying opportunities for improvement and product differentiation. A good example is Duracell’s repackaging efforts for its hearing aid batteries. Knowing their target market struggled to open the package, remove the battery and place it into the hearing aid, the company designed packaging to help their buyers use their product. They made it easy to change hearing aid batteries. Integrating functionality into the package redesign brought increased sales leading to brand loyalty.

Typically, products/brands are created to solve a problem within the market place, integrating functionality into product packaging as part of the solution helps communicate brand strategy.

Personality ~ does the packaging reflect the characteristics of both the brand and persons targeted to purchase?

Understanding the traits, behaviors and emotional characteristics of the target market is another important factor in integrating brand into packaging. Knowing what images, colors, textures and shapes appeal to the market is helpful in creating a connection with consumers. Presenting a consistent message between the product and package helps build confidence and trust in brand personality. A good example of this is when ATK, a company that makes bullets, launched a new bullet for duck hunters. The company integrated images and bright colors, into its package design, reflecting personality attributes of its target market. Integrating personality into packaging helped make this a new product launch a success.

Functionality and personality are important factors to consider when integrating brand strategies into product packaging. The benefits of learning more about target markets, and combining this information into product packaging are compelling. Increased sales, brand awareness, brand loyalty, and increases repeat sales all sound great!

Certainly, there are more criteria to consider than just functionality and personality. To learn more about the products discussed and additional criteria and methods, please see the resources listed below.

Duracell EasyTab
ATK Article
Design Matters // Packaging Book

Great Product Packaging

We know it when we see it.  It triggers a curious feeling, an impulse to pick it up, to touch it, and to bring it home with us.  No, it is not a puppy!  It is a great product -packaged with great care – in great packaging materials.  Often, in the buyer’s eyes, the package the product is in, is synonymous with the product. People associate the quality of the product and the experience using the product with the packaging (marketing) the product is in. With packaging playing such an important factor in a product’s image and ultimately sales, here are five elements of packaging that helps to create a connection with the buyer.

Materials
Material choice is an important factor in package quality. Material quality ought to reflect the value of the product being sold.  Material choice may include the gauge of shrink wrap; paper weight of a retail box, the mil thickness of a poly bag  or the flute size best suited for graphics reproduction and stacking strength.  Materials selected needs to endure the distribution channel and the retail environment while accurately reflecting brand attributes.

Product Protection Systems
Packaging needs to protect the product from elements within its manufacturing environment and distribution channel.  A product that is well protected may have many layers in its packaging system, such as a primary package that is sealed, a secondary package to reduce movement and a tertiary package.  A retail package’s tertiary packaging may be the retail box placed on the shelf for purchase. An OEM package’s tertiary packaging may be the distribution box that is stored at the distribution location.  Finally, how the product is unitized, its pallet pattern and pallet protection all contribute to how well the product is protected.

For More Information

Check out this video to learn more
about how to prevent product damage within the supply chain.

Click Here to learn more about how
ASAP can help you with your
damaged product issues.

Processes
Packaging processes need to be complimentary to the product’s manufacturing processes, sequenced correctly and given as much attention as the creation of the product itself.  Packaging processes requiring employees to double and triple handle product are inefficient.  Inefficient process can lead to quality problems, such as missing components.

Ease of use
Ease of use factors for the end user include the ease of opening the package, the layout of the product and its accessories and handling for distributors.

Branding
From a brand prospective, packaging needs to communicate both emotional and rational information about the product.  Colors, font choice, images and logo placement on the package creates an emotional response to the product. Text and other content inform the user of product features and benefits.

As consumers, buyers and end users, we have difficulty differentiating the product from its package.  We tend to believe the image communicated in the packaging is the product we are buying.  With this knowledge, It is important to develop great packaging to promote and protect our great products, make connections with our target market, increase sales and help consumers feel good about their purchase decisions.


Product Packaging & Palletization – Ending Well Matters

Seeing is believing, and perceiving creates realities

The condition of how a product arrives at its destination and it’s interaction with end users is where packaging has the greatest impact.  Painstaking concern is directed at designing the primary packaging and secondary packaging.  Often neglected is the distribution carton and pallet pattern along with the specifications for properly securing and protecting the system for transit throughout the distribution channel. Poor execution of the system creates in the mind of the end user low brand value impressions.

For system clarification, product packaging methods are thought of as levels or layers, such as immediate, intermediate and outer shipping carton.  These package layers and levels are also referred to as primary packaging, secondary packaging and tertiary packaging.

Immediate/primary packaging is the packaging that comes in direct contact with the product and is typically the smallest salable unit.  For instance, the bottle the shampoo comes in.

Intermediate/secondary packaging is the packaging that is in direct contact with the primary package and is also used to group primary packages for better handling.  For instance, the box the toothpaste comes in or the shrink wrapped set of thank you cards.

Outer shipping carton/tertiary packaging is the bulk packaging whose purposes include consolidation, handling, transit, storage and product protection.  This level of packaging can be considered as an individual carton or a unitized pallet. For instance, the outer carton packed with multiple sets of greeting cards or the pallet stacked with outer cartons.

Determining product consolidation and unitized load strategies requires an understanding the packaging system goals.  Based your goals, design strategies such as: component based, system based and compliance based, can be employed.

For More Information

Check out this video to learn more
about how to prevent product damage within the supply chain.

Click Here to learn more about how
ASAP can help you with your
damaged product issues.

Each strategy requires intimate knowledge of distribution channels, as well as unique product attributes, such as climate sensitivities and weight restrictions.  Some important factors in the distribution channels include:

  • Destination locations
  • Modes of transportation
  • Truck, rail or container sizes
  • Atmospheric conditions
  • Storage conditions

Understanding environments within distribution channels helps to determine the kind of distribution cartons, pallets, stacking patterns and pallet protection needed to safely deliver products to market.

With all the complexities inherent in packaging systems and methodologies, it becomes easy to understand how and why the tertiary details are often overlooked.  However, if we take the next step in the process, often we can avoid costly product damage.  If there are current issues with product damage, perhaps the first places to look are unitization, pallet patterns and pallet protection.  Sometimes using different stretch wrap materials and methods, banding, slip sheeting, edge protectors or reconfiguring a pallet pattern can easily solve these problems.

Here are a few great resources for more informationon this multifaceted subject:

Follow

Get every new post delivered to your Inbox.