Revealing The Hidden Costs Of Manufacturing

I recently wrote a blog article about achieving a target product cost through design and process improvements.  A fellow colleague wrote a great comment regarding total cost vs. unit cost as a method for supply chain decisions.

Yes, total cost is different from unit cost.  This begs the questions: what is total cost? An economic definition includes variable cost, fixed cost, capital expended and the total opportunity costs of each production input.  While this definition is accurate and makes sense in theoretical economics, it is not very helpful to those of us charged with making complex supply chain decisions.

To unravel the more essential question: “what are the components of total cost relative to my product, my company, my manufacturing facility?”, me and my team, have created the following model:

This model, revealing the total cost of manufacturing, can seem overwhelming.  However, studying the model does give us an insight into just how complex costing can be.  And while there are barriers to accurate information, the model can be used as a begining point to drill down into each component and then re-assemble or roll up into a total cost, creating a more robust decision making platform.

What have been your challenges in determining total and unit costs?

Damaged Product – A 6-Step Process to Resolution

Damaged product is simply not acceptable. Whether our products are OEM or retail, customer interaction with product packaging and the product is critical. Retail customers, like you and me, do not buy products that have dents, broken shrink-wrap, or torn labels. Likewise, OEM customers do not want to deal with fallen over pallets, banged-up outer cartons or ripped open bags. This kind of damage greatly reduces an OEM’s ability to be efficient and creates questions about the quality of the goods received.

Damaged product packaging and products has negative consequences, both from a brand loyalty perspective and from an internal costing perspective. The cost associated with brand loyalty is decreased revenue opportunity. Often customers do not tell us their problems; they simply quit buying our products. The internal product costs are bit easier to determine through cost modeling. With consequences such as these, it leads us to wonder how product packaging and product damage occurs and how can these issues get resolved?

For More Information

Check out this video to learn more
about how to prevent product damage within the supply chain.

Click Here to learn more about how
ASAP can help you with your
damaged product issues.

The following is a comprehensive process to resolve damaged product.

1.  Document the actual damage that is occurring through samples and photos.

2.  Evaluate the frequency, assign costs and create cost model to understand the financial impact and establish a budget for improvements.

3.  Map distribution channel, noting the various conditions the product experiences as it travels to the end-user.

4.  Examine manufacturing systems to insure products are safely transitioned from operation to operation.

5.  Examine the packaging system including:

    • Primary packaging practices
    • Secondary packaging practices
    • Tertiary packaging practices
    • Pallet patterns
    • Pallet protection materials

6.  Document findings and create an action plan incorporating root cause and budgetary factors.

Naturally, executing and earning the ROI on this 6-step process takes deep commitment from corporate leadership and cross-functional staff members alike. However, embracing a curious approach to problem solving and establishing budgets can make all the difference in resolving issues surrounding damaged product.

Do Lean Manufacturing Principles Apply to New Product Launches?

Yes, yes and yes, lean manufacturing principles do apply to new product launches. In our journey to launch new products, how many times have we faced one or more of the seven wastes identified in Lean Manufacturing such as:

  • Transportation
  • Inventory
  • Motion
  • Waiting
  • Overproduction
  • Over Processing
  • Defects

An obvious waste to discuss in a new product launch situation is overproduction. A typical definition of overproduction is to produce products in excess of customer demand.

Often in a new product launch, orders for the new product are created from an anticipatory perspective with the use of forecasts instead of live customer orders. Using anticipated demand systems and structures increases the opportunity for over production because forecasting demand is frequently ambiguous. We can engage in rigorous research efforts and still have errors in our calculations, add into the equation volitile demand, inflexible manufacturing systems and supply chains, and it becomes clear why overproduction regularly occurs in new product launches.

Interestingly, both the goals of a new product launch and the goals of a lean factory are striking similar. For example, in a new product launch, the desired outcome is to get our products to market as quickly, efficiently and cost effectively as possible. Like wise, the goal of Lean is to reduce cycle times, eliminate waste and reduce total costs.

Incorporating lean strategies in new product launches has many benefits including:

  • Reduced total costs by eliminating over production
  • Accelerated time-to-market by reducing lead times
  • Meeting emerging customer needs by reducing process cycle times

The launch is a crucial stage in the product development process. Applying Lean principles to this stage can create tremendous opportunities to maximize returns on our new product development efforts.

What have your experiences been with lean launch strategies and methods?

Damaged Product? Modifying Your Pallet Pattern May Be The Solution

We all have experienced frustrating situations where our product has been damaged while traversing the supply chain. Often our first instinct is to look at the package design for a solution.  While that may help, the solution may lie in simply reconfiguring your pallet pattern.

We have produced a new video that explores how pallet patterns can be modified to eliminate product damage.

To view in a higher resolution, Click Here to watch on YouTube.

Create A Conduit For Cost Savings Within The Supply Chain

Information sharing within the supply chain is a great strategy for cost savings. Often, organizations working with one another have redundant systems creating double entries of the same information, duplicate paper work and double handling of the product.

The reproduction of tasks costs both entities money, increasing costs to produce a product. Additionally, the opportunity for errors amplifies at each step in a process where duplication is present.

Information sharing can be as simple as referencing order information, such as purchase order numbers, in the subject line of an email or referencing design specifications by including drawings and or specification numbers, in proposals and estimates. Sharing and referencing information helps reduce the amount of administrative time taken to locate and refresh memories regarding the details of a project or product.

While these simple steps may make our jobs easier, the real opportunity for cost savings is in integrating information technology systems. Allowing business partners within the supply chain, to complete work directly within Enterprise Resource Planning (ERP) systems has many advantages.

One set of advantages is in the quality of the information. Work performed directly in ERP systems has the following benefits:

  • Relevant information is delivered to the appropriate people. Layers of people within an organization are accessing information contained within an ERP; each with particular tasks or decisions to make based on information obtained from the system. Often it is difficult to understand who needs which components of various information. Less time is consumed figuring out who needs what and ensures relevant information is shared with appropriate departments and personnel.
  • Timely work directly performed in an ERP means that real-time information is in the system. Time sensitive information necessary for processing proper accounting functions is available. Timely information also reduces wait time for professionals to keep projects moving forward and focus on their primary work load functions.
  • Accuracy increases as dual data entry points decrease, by limiting the number of times the same information is entered.

Integrating information systems with business partners increases the quality and efficiency of information, leading to cost savings by reducing additional steps in business processes.

 

Meeting Critical New Product Launch Dates

Bringing a new product to market is a storied journey with many roadblocks along the path from ideation to product launch. As the launch date approaches, more and more resources are invested. Meeting critical launch dates becomes increasingly important in achieving revenue and return on investment objectives.

There are many important factors to consider when planning for critical launch dates. One of those factors includes lead times. Lead times are especially significant when working within complex distribution channels and supply chains.

Lead times are a confusing and difficult issue because the definition of lead time tends to vary from supplier to supplier. The variation in definition stems from whether or not process times and transit times are included within the definition. Within the context of supply chain management, lead time is measured from the point of order initiation to the receipt of the product. However, some suppliers may only include process time.

When planning to achieve critical launch dates it is important to understand important components within lead times including, process time, transit time, receipt time and set up time.

  • Process time is referred to the total time it takes to complete an order.
  • Transit time is the amount of time a product spends traveling from supplier to customer.
  • Receipt time is the amount of time it takes to inspect and enter the product into inventory.
  • Set up time is the amount of time needed to prepare the product for the next process.

Incorporating these elements into the planning process helps us to ask better questions regarding timing, and deepens our understanding of how to enhance planning strategies for product launches.

Lead times play a critical role in meeting launch dates. Understanding the intricacies and interdependencies of each component encompassed within lead times is helpful in bringing products to market in a timely fashion, and meeting ROI objectives.

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